Order Policy

Order in which the payment has been received will be processed up until 2:30pm Monday - Friday. If you order after or your payment goes through after that time your order will be processed on the next business day.

Returns Policy

When you buy from Cloud Revolution we value your right to have the full protection of Australian Consumer Law. If we make a mistake in preparing your order for delivery you are more than welcome to a return it at Cloud Revolution's Expense. However if your order was sent correctly then we cannot accept returns on the following products:

- Coils

- Resistance Wire

- Cotton

- E-liquids and Concentrates

- Batteries

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.